The printer software is available for your printer and your version of Windows. You are smart enough - you just were led down a "garden path" of misinformation. I've heard there is a work-around but I am apparently not intelligent enough to figure this out. I have even tried two outside sources who offer this service online but then they want a lot of money and I have no assurance because I can't them to search for my printer to find out if what HP said is true. I need to be able to scan to my computer and save. I was able to install the printer using the built in Windows basic drivers but that is for print and copy. They stated windows no longer supports it either - I needed to buy a new one and off they went. it acted like it installed - several times! Finally got HP Tech on the phone and they said they no longer support their driver and I can't get it. When I set everything up to re-install, nothing was happening. I accidentally uninstalled the HP Driver because the HP print doctor gave me that message, and said to re-install. I bought it new in 2018 HP Officejet Pro 8720 All in one. I have a printer that is just now starting to be used. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]() Notebook Hardware and Upgrade Questions.
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